Privacy Policy

This Privacy Policy explains how dreamleo.in ("we," "us," or "our") collects, uses, and protects the personal data of its customers, job applicants, and visitors who access the website, mobile applications, or online services ("users"). It lays down the rights and the permission you have over your data.

This Privacy Notice applies to all dreamleo.in websites, emails, job application platforms, products, services, and mobile applications (collectively referred to as the “Services”).

Information You Provide to Us

We collect the following types of information when you choose to share it with us:

Details provided during registration or participation in co-branded offers, such as your name, company name, email address, phone number, billing address, credit card information, geographic location, and industry.
Information shared as part of a job application process, including your resume, CV, transcripts, or certifications.
Data provided during support interactions via calls, emails, or chats.
Information shared while using our services, including communications through email, phone calls, chats, or screen-sharing sessions.
Payment-related details, such as credit card information and billing address, when purchasing our services.

Information We Collect About Your Usage and Devices

We gather data related to your online activities on our websites, including:

Your IP address, browser type and version, geographic location, and operating system version.
Details of the devices or communication methods you use to interact with our services, including device identifiers.
How you arrived at our services and the links you clicked to leave.
Pages you visit, including interactions with any videos we provide.
Actions you take, such as updating your information, communicating with us, or ordering new services.
Metadata related to your use of our services and emails we send, including opens and clicks.
Metadata on how your customers, contacts, and users engage with the services we deliver to you.
Issues you report that require our support or assistance.

The collected data is stored across various parts of our infrastructure, such as system log files, back-end databases, and analytics systems.

Information We Acquire from Social Media

Specific information can be obtained from third-party social networking sites once you enter into our services through your social network credentials. These are likely to include your name, social media account name, and email address which we can use to pre-fill our signup form.

That actually means you can go ahead and alter your privacy settings on the social network you use. Check their privacy settings for more information.

We gather information from various sources, including:

Data you share with us during seminars or through our partners.
Responses you provide in surveys.
Publicly available information.
Details obtained from third parties with your consent.

We might collect and utilize demographic information such as your postal code, date of birth, and age to help improve your experience on our websites, including that content for only those aged 18 and older for purchases, delivering content relevant to your interests, improving our sites, and personalizing experience. Such aggregated demographic data, without personally identifiable information, may be shared with partners, market researchers, and other third parties.

Additionally, we collect information shared during phone conversations, which may be monitored or recorded.

We could combine the information we collect with other data we hold on you to update and analyze records, determine prospective customers, and recommend products and services of likely interest. If you disclose personal information about others or if we receive your information through someone else, we will use it only for the intended purpose.

How We Use Your Information

Collectively and individually, we use information for purposes like:

To deliver the services you request.
To provide relevant and helpful content.
To ensure our services function properly.
To enhance and improve our services.
To offer technical support or requested information.
To assess your qualifications as a job applicant.
To streamline navigation on our websites and usage of our services.
To improve advertising and marketing efforts for our services (with your consent, where required).
To promote third-party products and services (with your consent, where required).
To support our security and compliance initiatives.
To manage and administer our websites.
To communicate directly with you.
To create directories, only upon your explicit request.
To process payments for services.
To target current or potential customers with tailored online advertisements via third-party platforms, such as Google (with your consent, where required).
To personalize your experience and customize our services to your needs.
As detailed in this Privacy Notice.

The data may also be used to create trend and statistical reports or highlight mobile search trends, email engagement rates, campaign insights, and website or product purchase engagement levels.
Credit card information is used only to pay for the services acquired.
All recorded phone calls are used for quality control, employee training and for our protection.

Communicating with Partners

We do not keep your personal information to ourselves and share some of it with just a few-third parties like marketing partners or advertising partners. Information includes your name and email and possibly other relevant information such as:

Assist you in utilizing our services.
Contact you with offers, products, or services that might interest you.
Provide their own products or services to you.

Our partners may employ cookies, web beacons, pixels, tags, scripts, device recognition, and similar technologies to deliver advertisements tailored to your browsing habits and interests.

If you are in a jurisdiction requiring consent for such disclosures, we will only share your information with your explicit consent. However, if you use tools like a virtual private network (VPN) to mask your location, we may be unable to request your permission, as we cannot verify your location in such jurisdictions.

Additionally, our partners are strictly prohibited from using your contact information for purposes beyond those mentioned above unless you provide further consent. We do not share your credit card information with any partners.

In cases where we obtain your information as part of a joint offering with our partner, we will clearly indicate the identity of the person collecting your information, whom the privacy policy belongs to, and what possibility you are given in the use of your information.

Third-Party Service Providers and Advertising

Cookies may use Web beacons, pixels, tags, scripts, and the like in order to advertise the services of the third-party service providers and vendors according to your internet browsing activities and interests on these websites. More about them and how to opt-out of cookies is contained in our Cookie Notice.

Directory Listings

If you provide your details for inclusion in our free directories, you agree that:

Persons may contact you to sell their goods and services.
Businesses may reach out to you to market services that may be of interest to you.

Your information will be publicly accessible as a directory listing and to be contacted via phone or email on the basis of the details you provide. Candidacy in our directories is entirely voluntary, and you can delete your listing any time by accessing your dashboard or calling +91 1234567890 or emailing info@dreamleo.com.

Corporate Reorganizations

In cases where there is a merger, takeover, sale of more than a part of our assets, or any such similar transaction, your information may be transferable in such an event. We shall notify you by email and/or through a prominent notice on our website with respect to any such transfer of information and any options you may have concerning your information.

Authorized Users

Any users you authorize to access your account will be able to view the personal information stored within it. The primary account holder can also view personal information saved in sub-accounts they have granted access to. We use information about authorized users solely for legitimate purposes in line with this Privacy Notice, such as servicing your account and marketing relevant products and services to you.

Legal Process

If required by law, or if we believe in good faith that disclosure is necessary, we may share your personal information with courts, public authorities (including those involved in national security or law enforcement), and other relevant third parties, such as internet service providers. This may occur to conduct an investigation, respond to subpoenas, court orders, or law enforcement requests, take legal action, prevent harm to others, or seek other remedies when you or a third party may be:

Violating our terms of service.
Causing harm or violating the legal rights, including property rights, of us, other users, or third parties.
Breaching state, local, or other applicable laws.

Security

Though we do everything possible to safeguard personal information, sending it via the internet, email, or text message is not entirely secure. We can offer no assurance against the risk of transmission via websites or emails; all such transmission is at the user's risk. This has been adopted for keeping such precious data safe against almost all forms of destruction, theft, or unauthorized access and modification by someone else.

Tracking Technologies and Online Advertising

We use as part of our operations cookies, web beacons, pixels, tags, scripts, and other similar technologies. For detailed information on the technologies we utilize along with the purposes (such as online advertising) for their use and the options available for managing them, please refer to our Cookie Notice.

Marketing Communications from Us

We may contact you directly or via a third-party service provider to deliver transactional or service-related messages about products or services you have signed up for or purchased from us. Additionally, we may reach out with offers for additional services if you have provided your consent or if permitted based on legitimate interests. Please note, your consent to receive marketing communications is not required to access our services.

Email Communication

You always have the option to unsubscribe from our marketing communications or to change your preferences via the link provided in the footer of all non-transactional emails, or by contacting us through info@dreamleo.com.

Please be aware, however, that certain communications from us can be defined as transactional or service-related (e.g., very important account notices or billing information). Receiving such transactional and service communications is a requirement of using the services that we provide. Hence, if you do not want to receive these, you will have to remove all your accounts relating to the services. Cancelling your account can be done according to the terms of service pertaining to that specific Service.

Even after cancellation of your account, we may still send marketing communications to you until you unsubscribe as described above.

Phone, SMS, and Direct Mail Marketing

Upon your grant of consent, we may contact you with respect to marketing activities and/or promotional offers through emails, telephones, text messages (SMS), and postal mails. If you register your name with this site, you can choose to grant consent for receiving marketing communications through email, telephone (using automated dialers or artificial voices), SMS, social media, or any other device-appropriate methods of communications.

For any reason, should you prefer no longer to receive marketing communications in postal or electronic formats, you can withdraw consent for this at any given time by following the unsubscribe link provided in such a communication or contacting us on the email referred to below.

Consent is not a prerequisite for the purchase of our products and services. You may also contact the customer support team of the brand from which you procured your Services, stating your preferences if you would like to stop receiving marketing calls. Specific contact details for each of the brands are available on their respective homepages.

Cookies

What are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet, etc.) by your browser when you visit a website. These files collect and store information to enhance your browsing experience by identifying your preferences and needs. Cookies help deliver, maintain, and continuously improve services, making navigation more seamless for users.

Types of Cookies:

First-party cookies: These are directly stored and managed by the website you visit. They gather information about your behavior on the site to improve user experience.
Third-party cookies: Managed by external partners, these cookies are used for purposes such as statistical analysis of user navigation or marketing activities. All analyses are conducted anonymously.

Pixels

Pixels, also known as pixel tags or tracking pixels, are tiny, often invisible graphics (1x1 pixel) embedded in a website. They transmit limited data, such as confirming an action like "goods purchased" (1) or "goods not purchased" (0).

Script

Scripts, often written in JavaScript, function like programming languages, enabling the execution of more complex commands or processes on a website.

Purpose of Cookies:

Required Cookies: These are essential for the core functionality and usability of a website. They facilitate navigation, store key preferences like language settings or shopping cart contents, and provide access to restricted tools or areas. While service providers may assist in processing data, the responsibility and control ultimately lie with the website owner.

Information Third Parties

To manage information you receive from social networking sites or other third parties (if any), you will have to follow their instructions on updating your information or changing your privacy settings, where applicable. As for the information we collect about you, it will be subjected to this Privacy Notice; while third parties will collect information subject to their own privacy practices and policies. Third-party privacy choices will not affect the manner in which we use the information collected directly from our Services.

Unauthorized Accounts

If an account or profile has been created without your knowledge or consent, please reach out to the customer support team of the relevant brand to request its removal.

Your Right to Control How Your Personal Information Is Used

Your Rights to Say When and How the Personal Information Applies to You

Ask about the access to and/or particulars regarding how you use or have used, deleted, restricted, and corrected your personal information. Inquire where we disclose personal information to other entities outside of us.
Request to either have us send you your personal information or have the same provided on request to another third party in a structured, commonly used, and machine-readable format in applicable circumstances. However, you should note that certain information may not be supplied if it infringes an individual's rights or comes under an exception in the regulations.
Object to marketing communications at any time by contacting us at info@dreamleo.com.
Consider withdrawing consent to process your personal information where the type of processing depends on the consent.

Children

This service is not intended for those less than 18 years old, nor does it knowingly collect personal information from children under that age. If you are a parent or guardian and have discovered that your child has provided us with personal information, please contact us as detailed in the Privacy Notice. We will delete such information as soon as we reasonably can.

Notification of Changes

We however reserve the right to renew this Privacy Notice at any point in time and thus, we would encourage regular visits to this page. If there are any significant changes to this Privacy Notice, we will notify you via this page, email, or through a notification on https://dreamleo.in or the website of the dreamleo product or service you are using before the changes become effective. Continuing in the use of our Services would imply that you accept the modification or updates.

Contact Us and Complaints

If you have any questions regarding this Privacy Notice or our data handling practices, or if you wish to file a complaint, you may contact our Data Protection Officer at info@dreamleo.com or by regular mail at:
dreamleo, 1234, Street Name, City, Country